In October 2013, the start of construction for the new Arburg building in Rocky Hill, Connecticut, was celebrated with a traditional ground-breaking ceremony. This investment in the US underscores the significance of the North American market, in which Arburg is extremely successful. In addition to the high-end technology, customers value the excellent pre and after-sales service. This will improve even more with the new building. With a useable floorspace of 27,000 square feet (2,500 square metres), the new premises will offer sufficient space to include a showroom, machine and spare parts warehouses and will cater to the growing turnkey solutions area.Arburg Inc. President Friedrich Kanz invited a high-level delegation, including Rocky Hill Town Manager Barbara Gilbert and Mayor Timothy Moriarty, the architects Jeff Wyszynski and James Becker from Tecton Architects, as well as Vice President Don Swanson and Project Manager Eric Morse from AZ Corp / Construction Management, to the ground-breaking ceremony, which officially marked the start of construction for the new building.
During the occasion, Friedrich Kanz emphasised that, "The new building to house Arburg’s US headquarters represents a further important milestone for our activities here in the USA." Arburg has been present with its own organisation in the country since 1991. In addition to the current Arburg Inc. headquarters in Newington, two further locations have also been established: The Arburg Technology Center in Irvine, California opened in 1993 and later moved into a new building in 2007, while the Arburg Technology Center Midwest in Elgin, Illinois, opened in 2007. Arburg is consequently very well represented in the US and its success there demonstrates that the long-term investments have paid off. Currently, 65 employees work at the three locations, of which 25 are involved in Sales and 32 in after-sales service and application technology consulting. This underscores the high value that Arburg places upon intensive customer support beyond the machine sales per se.
